Help
Short answers for sending and signing. For the ceremony itself, read ESIGN and UETA. For how data is stored, read security.
Which files can I upload?
PDF only. Word documents and photos are not signed. Export a PDF, then upload one or more files into the same envelope. You can reorder the files and the pages while it is still a draft. After you send, those PDFs stay as they are. To change them, start a new version. That voids the envelope that is out and opens a draft. Signers review and sign the new version after you send it.
How do I sign my own PDF?
Choose Sign a PDF myself, upload the PDF, and confirm it is not an excluded document type. The next page is the signing ceremony. Download the completed file when you finish.
Can the signer use Spanish?
Yes. Español switches the buttons and the consent text. HurrySign records which language was shown. Showing the consent in Spanish does not make every document enforceable.
What if I forgot my password?
Use Forgot password on the login page. The reset link expires in one hour and is emailed to that address.
Are the prices billed?
Free is 3 envelopes in a rolling year, including envelopes you sign yourself, and does not need a card. Solo is 10 envelopes a month. Pro is 20 envelopes per user a month, up to 50 users. Business is 50 envelopes per user a month, with unlimited users. Prices are on the Pricing page. Envelope limits are enforced when you send.
Which documents should I not send?
Wills, many family-law documents, court papers, and several kinds of consumer notices are outside the usual ESIGN and UETA coverage. The legal page lists them. Have counsel review anything you are unsure about.
Still stuck? Email support@hurrysign.com.